Support at East 15

Student support

Student support

Support services

We have a network of support services to help you achieve your full potential and get the most out of your studies. Our services are easily accessed and responsive to your individual needs. We offer confidential advice and information on many issues, including finance and funding, entitlement to benefits and immigration issues.

There are Student Support Advisors available at our Loughton and Southend Campuses who can offer initial advice and information. You may be referred to other services for specialist advice. Further advice is available on the University’s students website, the University of Essex Students’ Union Advice Centre.

Disability, dyslexia and other learning difficulties

We aim to create an accessible and enabling environment. We encourage you to contact our Student Support team to discuss your needs. These discussions are confidential. You may qualify to apply for the Disabled Students’ Allowance and we can provide you all the information you need.

We have a strong tradition of encouraging and supporting students with dyslexia and other specific learning difficulties, including screening and/or referral for a diagnostic assessment.

Student administration

At the Loughton Campus, we are able to provide you with official letters and documentation, such as bank letters, confirmation of enrolment and council tax exemption forms, as well as authenticating documents by providing a University stamp for specific forms. We can also give general, non-academic advice about other services provided by the University of Essex and the Students’ Union. At the Southend Campus, all of the above services are available from the Student Administration Team located on the second floor of The Forum.

Pastoral system

Conservatoire training can be demanding which is why the School has a network of support to help with any academic and personal pressures. You are appointed a personal tutor who you can speak to about any enquiries or anxieties you may have.

Graduate support

East 15 and the University are committed to helping graduates enter their chosen career with confidence. This support is given in the second and final year of undergraduate courses and throughout the year for postgraduate students. It includes career guidance, planning of audition pieces and advice from working professionals.